9/2/2023 0 Comments Sun life insurance complaintsWebsite: customer can also register their complaint at the bsli website - The website provides the option to the customer to log his grievance on the internet and provides guidance on bsli's grievance handling procedure.īranch: customer can also register their complaints by visit Bsli branches spread across india. In case there is any complaint with the services, process or products sourced by birla sun life, below given procedure needs to be followed:Ĭall centre: customer can call at -1-80 between 9am to 9pm (monday to saturday) and register their complaint. Birla Sun Life Insurance company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including mis-selling by different intermediaries and to ensure compliance with the statutory requirements.Ĭomplaints that would require immediate reporting to the compliance are as follows:Ĭomplaints pertaining to the sales conduct of agents, brokers and other sales intermediaries such as:.
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